Building genuine relationships and providing expert service at reasonable prices is at the heart of our business success. Our satisfied customers say it best.
In need of a heating and cooling system and in search for a Mitsubishi Diamond Dealer, I contacted Mitsubishi and was referred to Cooley’s Heating & Air in Salem, IN. I requested information from Cooley’s about a system and they advised a residential visit would be required to ensure the system would be properly sized.
Brian Cooley arrived the next day and was very professional and thorough in explaining the options and inspecting our old system to avoid replacement, if a repair would correct our problems.
The old system was beyond reasonable repair so Brian presented a proposal for the new system at the end of the day. Following a competitive process with other HVAC Dealers, Cooley’s easily won the selection process because of the proposed cost, quality of installation and their search for rebates. Great service before purchase and installation.
Following the purchase, Cooley’s Technicians arrived a few days later as agreed and proceeded to perform a very professional installation, ensuring there was no mess left behind and that we understood how the system functioned. Cooley’s completed the rebate paperwork, and as a Diamond Dealer, entitled us to two additional years of warranty at no cost.
- Rex W.
A HUGE thank you to you guys. I had my unit installed by you when I moved here around 8 years ago. I’ve had two service calls. The first was my placement of stuff in the basement and today was a capacitor thing. You guys are always prompt, professional and affordable. I really appreciate all you do.